Frequently asked questions

What is Care Candidate?

Care Candidate is an organized hiring process for nanny jobs. Families create a job, share one Apply link, collect standardized applications, compare candidates and move through the hiring steps in one place. Nannies build one comprehensive Care Card and reuse it when they apply.

Is Care Candidate a nanny job board?

No. Care Candidate does not require families to find their nanny here. It organizes the hiring process around candidates you find yourself.

Where can families find candidates?

Anywhere you already look — Facebook groups, referrals, agencies, neighborhood groups, job sites, social media or your personal network. You send each candidate the same Apply link.

How does the Apply link work?

When your job is published, it gets one shareable Apply link. Anyone with the link can view the job and apply through the standard Care Candidate application.

Do nannies pay to create a Care Card?

No. Creating a Care Card is free.

Do nannies pay to apply?

No. Applying to Care Candidate jobs is free, and there is no caregiver subscription.

What does a family pay?

Creating and previewing a job is free. Publishing a job and activating its Apply link is $99 per nanny search. Pricing may be adjusted or tested in the future.

What happens after a nanny applies?

The application is saved as a snapshot of the nanny's Care Card at the moment she applied, so what you review does not change underneath you. It appears with your other applicants for that job.

Can families compare candidates?

Yes. Because every application uses the same structure, you can review candidates side by side instead of across screenshots and email threads.

Does Care Candidate guide the hiring process?

Yes. Care Candidate walks families through interviews, references, background checks, driving records, a trial, the offer and the hire.

Is Care Candidate currently in beta?

Yes. Care Candidate is in private beta, and we're working closely with families and nannies to improve the hiring experience.

Is my information public?

No. Your account information, applications, private notes and ratings are restricted to you and enforced at the database level. Only a published job page is publicly viewable by anyone holding its Apply link. Family notes and ratings are never visible to nannies.

Can a nanny update availability?

Yes. Availability is kept current by the nanny and stays up to date separately from any application she has already submitted.

Can I send feedback?

Yes, and we'd like you to. Use the feedback page and tell us what's working and what isn't.

Still have a question? Send us a note.